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How migastoto Handles Your Personal Information

Your account data, wallet details and browsing activity on migastoto are handled with care. This policy explains exactly what we collect, why we collect it, and what you can do about it — whether you are accessing from Bekasi or anywhere else in Indonesia…

Account data protectionDANA, OVO, GoPay wallet privacyCookie controlsYour right to access or delete dataIndonesia-based support for privacy requests
migastoto How migastoto Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy

If you want to request access to your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. We handle privacy requests through live chat, email and our help centre — all in English for Indonesia. Keep your registered account details ready so we can verify your identity before actioning any request.

Team online

Live Chat

Open the chat widget from any page on migastoto and select Privacy Request. Our team will verify your account and log your request directly.

Email Support

Send your privacy request to our support email address listed in the help centre. Include your registered phone number so we can locate your account quickly.

Help Centre

The help centre has a dedicated privacy section where you can read about data access steps, wallet unlinking and account closure requests in one place.

DATA HANDLING PRACTICES

How We Protect and Manage Your Data

From cookies to account security, each layer of how we handle your information is built around keeping your access safe and your wallet data private. Here is what that looks like in practice across four key areas.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand lobby navigation. You can adjust cookie preferences in your browser settings at any time without losing account access.

Account Security

Login events are protected by OTP verification sent to your registered mobile number. Each session is logged with device and IP data so unusual access patterns trigger an account review automatically.

Wallet Data Retention

DANA, OVO and GoPay wallet references tied to your account are kept only for as long as needed to process pending transactions and satisfy applicable financial record requirements.

Data Access Requests

You can request a copy of the personal data we hold on your account at any time. Submit the request via live chat or email and we will respond within the timeframe required by applicable regulations.

Common Questions About Your Privacy

These are the questions we hear most often about how your data is handled on migastoto. Each answer reflects our actual practice — not a generic policy template.

We collect your name, email, phone number and date of birth at registration. When you link DANA, OVO or GoPay, we also record the wallet type and transaction references needed to process payments.

We share transaction references with DANA, OVO or GoPay only to complete your deposit or withdrawal. We do not sell your wallet data or share it for any marketing purpose.

Contact our support team via live chat or email with your registered phone number. We will verify your identity and send you the data we hold on your account within the required timeframe.

Yes. Submit a deletion request through live chat or our help centre. We will remove your data after completing any pending transactions and meeting our financial record retention obligations.

We use session cookies to keep you logged in and analytics cookies to see how the lobby is used. You can turn off non-essential cookies in your browser settings without affecting your account login.

The same policy applies across all devices. Mobile sessions are logged the same way as desktop — device type, IP and login timestamp — to protect your account from unauthorised access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.